Case Study

NAPA Auto Parts

Created for Northeastern Illinois University's UX program.

The Problem

It is anticipated that the auto parts market will reach $20 billion in online sales in 2022.

NAPA Auto Parts is losing business by providing a website that is overwhelming and challenging to use. NAPA could considerably grow its online sales by providing an excellent user experience. 

The Solution

There is an opportunity for NAPA Auto Parts to increase engagement and profits by simplifying their layout.

I led user research and built a prototype to redesign and optimize NAPA Auto Part’s purchase process.

Timeline

I completed this redesign project over a four week period.

My Contributions

  • User Research
  • Experience Design
  • Prototype
  • User Testing

The Results

I delivered a high-fidelity prototype that improves upon the current website by simplifying the layout and information architecture. 

View the case study in my portfolio